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Support

Got a question? We've got answers.

Frequently Asked Questions

Why won't Melody join my voice channel?

Make sure Melody has permission to join and speak in that voice channel, and that you're in the channel when using /play.

Why is music lagging or cutting out?

This can be caused by network instability, region distance, or temporary platform issues. Try switching regions or re-inviting the bot.

How do I report a bug or request a feature?

Join the support server and open a ticket or use the appropriate channel to report issues and suggest new features.

Does Melody support Spotify?

Yes! Melody handles Spotify tracks and playlists via /play, depending on your configuration and integrations.

Is Melody free to use?

Yes — Melody is completely free to invite and use in your Discord server. No premium wall, just music.

Contact & Links

Still need help? Reach out directly — our team is happy to assist.